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Our services provide 24/7 contact center support, worldwide medical assistance, and comprehensive travel assistance for various needs.
Contact us
We operate a state-of-the-art alarm centre in the region.
Contact usSupporting voice, email, WhatsApp, and many other channels
Bespoke automatic and seamlesss call routing
Interactive voice response and custom greetings
Call recordings, call tagging and etc. for regulatory compliance and audit
Call center reports and dashboard with SLA management and analytics
If a medical or travel emergency arises while you are travelling outside of your home country, we provide comprehensive support.
Contact usMake referrals to medical providers or other health facilities
Providing emergency medical consultation, support, and conduct medical monitoring
Manage medical repatriations and evacuations
Interpret medical reports and liaise with medical staff overseas
Provide guarantees of hospital and medical expenses
Manage the repatriation of mortal remains
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Safest travel assistance for a peace of mind.
Contact usAssisting with lost passports and other travel documents
Provide information on local consulates and embassies
Arrangement for compassionate visit
Locating local legal representation relaying urgent messages
Facilitating emergency cash advance
Coordinating emergency travel and accommodation arrangements
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We provide emergency medical and travel assistance to visitors from around the world. Your customers will receive our local knowledge and expert advice when they need it most. Our assistance for accidents and illness include.
Contact usMonitoring medical conditions and assessing patient’s condition
Locating the nearest suitable doctor, medical clinic, dentist or allied health professional
Arranging doctor appointments, ambulance and hospital admissions
Obtaining medical reports and hospital records
Managing emergency air ambulance evacuations
Making arrangement for the return of mortal remains
Facilitating the payment and guarantee of hospital bills
Overseeing the dispatch of medications or medical supplies
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We are ready at all time, anywhere in the world
We will assist in the arrangement of hospital admission guarantee to facilitate smooth hospital admission.
Available for all major hospitals and medical centres across the globe
Cost-containment for high cost countries including USA and Europe
Designed to assist patients in getting a second medical opinion from renowned practitioners remotely without having the hassle of travelling out of their home.
Access to the best medical practitioners worldwide
Medical practitioners are from renowned medical centre of excellence across the globe
Ensure that you get the best advise and treatment from your treating doctor
Designed for insurance companies and corporation to enhance their medical benefits program by offering a total convenient hospital admission solution (Third Party Administration / Administration Service Only).
Access to thousands of medical centres and facilities across the region
Bespoke and customisable arrangement that fits into your organisation
Cost containment for all your claims
Gearing towards being an emergency assistance provider, AAA is responsible to ensure optimum response performance, resource availability and top service quality to its members.
AAA provides mobile medical screening for regular and VIP members with comprehensive diagnostic tools on your door step.
Emergency response, non-emergency and long distance transfers
Event medical standby and home life support. Easy equipment rental, home nursing, doctor visits and lab test
On-site medical screening and mass medical screening
Only for Indonesia
We offer around the clock on-site minor roadside repair and towing assistance in the event of a vehicle breakdown or accident.
Towing for all types of vehicles by flat-beds, baby-tires, carriers
Towing in all conditions, including basement and indoors car-parks
Includes battery service, change tires, jump start, mobile mechanics, etc.
OEM specific instructions and troubleshooting
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