Privacy Policy

PT AA International Indonesia ("we", "us", or "our") is committed to protecting and respecting your privacy as regulated in Law No. 27 of 2022 on Personal Data Protection (UU No. 27 Tahun 2022 tentang Perlindungan Data Pribadi). This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our application.

1. Data Collection

We may collect the following types of data:

Personal Information: Name, email address, phone number, address, and other information you provide.
Usage Data: Information on how you use the app, including interactions, preferences, and other usage statistics.
Device Information: IP address, device type, operating system, and browser information.

2. Use of Data
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We use your data to:

Provide, maintain, and improve our application and services.
Process transactions and manage your account.
Communicate with you about updates, new features, and customer service.
Conduct analytics to enhance user experience.
Comply with legal obligations.

3. Data Sharing
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We may share your data with third parties under the following conditions:

Service Providers: To help us operate our app, including cloud services, data storage, and customer support.
Legal Compliance: When required by law or to respond to legal processes, such as court orders or governmental requests.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

In the event that there will be a share/transfer of such data to either a domestic entity or an overseas entity, we will always ensure that the recipient of the data transfer has a legitimate purpose in accordance with the applicable provisions in their country and has the credibility to carry out equivalent data protection procedures.

4. User Rights
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As a user in Indonesia, you have the right to:

Access your data and request copies.
Correct any inaccurate or incomplete information.
Withdraw consent at any time if we are processing your data based on consent.
Request deletion of your data, subject to applicable laws.
Object to data processing that gives rise to rights and obligations.
Suspend and restrict the processing of personal data.
Suing and seeking remedy for personal data breaches.

To be able to exercise the above rights, you need to comply with the provisions of the application procedure to send us a request letter containing one of your rights above.We may charge you a reasonable fee in relation to such requests.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is 100% secure.

6. Data Retention

We will retain your information for as long as your account is active or as needed to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations.

7. Changes to this Privacy Policy

We prohibit anyone from modifying this "Privacy Policy". We may update this Privacy Policy from time to time. Any changes will be notified to you via email or within the app before they become effective. We encourage you to review this policy periodically for the latest information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email:
Marketing@AcrossAsiaAssist.co.id
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Phone:
+62-21 2927 9610
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Address:
TIFA Building, 2nd Floor, Suite 204, Jl. Kuningan Barat 1, No 26, Mampang Prapatan, Jakarta 12710, Indonesia.

By continuing the process of cooperation with Us, you are considered to have read, understood, and agreed to every point stated in this Privacy Policy.