Privacy Policy

Who we are

We are committed to protecting the confidentiality of your personal information.

Across Asia Assist operates in various location in Asia, collectively herein refers to as “AAA”, “we”, “our” or “us”. Please refer to our website (https://www.AcrossAsiaAssist.com/contact) for more information about our companies. AAA operates multiple digital/online platforms (“Platform”), including any mobile application operating in conjunction with any of our Platform(s).

Overview

This policy details how we, collect your personal information and ways it is used on our Platform(s). It also briefs you about the personal data protection measures we have put in place. By using our services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information only as described in said Privacy Policy.

Regulations and Laws

We respects and protects your personal information in accordance to the local country personal information protection act that we operate in; such as Malaysia PDPA Act, Singapore PDPA Act, Hong Kong PDPO Act and etc.

Collection of Personal Information

You will remain anonymous when you browse through our Platform without login or registration. We do not collect personal information (e.g. your name, address, phone number or email address) if you are only browsing our Platform(s).

We may collect your personal information during registration and application of any services or products available.

How We Collect Personal Information

AAA collects your personal information when you choose to register an account on our Platform(s) and/or uses one of services such as our live chats, security alerts, periodic newsletters subscription and etc.

This information collected comprises of information communicated to us when you voluntarily complete an application form presented on our Platform(s) that makes it possible to identify you. Upon volunteering personal information, you agree to communicate accurate information that does not prejudice the interest of any third parties.

Use of Personal Information

By using our products and services, your personal data may be collected and will be use in the following manner:

  • To send you information about products and services which we anticipate may be of interest to you.
  • To enable you to access and use AAA’s services.
  • To personalize and enhance aspects of our overall service to you and our other users, as well as carrying out research such as analyzing market trends and customer demographics.
  • To communicate with you, in order to verify the personal information provided, or to request any additional information that is essential to fulfilling the service that you have applied for.
  • To comply with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities.

Cookies

If you visit our Platform(s), we may use “cookies” to collect information about how our Platform or the app is used. Information, such as the server your computer is logged onto, your browser type (for example, Internet Explorer or Google Chrome), and whether you responded to advertisement on the Kompete Platform or the app or email is collected and tracked, however, this is done in an aggregated manner and is not linked to you personally.

Embedded content from other websites

Articles/Services on our Platform(s) may include embedded content (e.g. videos, images, articles, etc.) from third-party sources. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

You have full rights and access to your data collected by AAA. Contact us, details can be found on Platform under the “Contact Us” section, should should you wish to access your data or to correct personal information that is inaccurate, incomplete, misleading or not up to date or should you wish to withdraw consent for the use of your personal information.

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